How to Hire the Best Salon Team
How to Hire the Best Salon Team
Building an excellent salon team is one of the most important aspects of running a successful hair salon. All team members should have similar values and work well together. The salon owner should be the glue that holds everything together while providing leadership and direction.
Customers take note of their stylist’s behaviour and how they interact with others. Therefore, hiring talented stylists who visibly hate their coworkers will be very obvious to everyone visiting your salon.
Creating a team of talented stylists who also work together well is another challenge altogether. These are the steps you need to follow to build your perfect team:
Never stop recruitment
Hiring a talented team is an ongoing process. Don’t stop collecting CVs just because you have a whole team; someone could leave at any moment, and you might need to hit the ground running with your recruitment plans.
Hiring a new team member is always exciting, but the process doesn’t end when you find your ideal employee. You’ll need to keep looking for more talented people and collecting CVs. You never know what can happen, and it can be frustrating, but without a good team, your business might struggle to grow.
Look for skills gaps in your salon
There are many ways you can increase the marketability of your salon. One way is to offer more services. This will give your customers more options and can increase your earning potential every day. Also, by looking for stylists with unique skills, you can expand the services on offer and offer more to your customers.
Head to their social media accounts to get an idea of the work they do. Stylists with a signature look and style are also increasingly popular. So, if you find a stylist that loves 70s shag styles or is skilled with extensions, you could change the direction of your marketing to capitalise on these trends.
Assess personality and work ethic
The salon industry is filled with bold personalities; after all, stylists are artists with scissors. It is also a place where you can find people who are very open and confident. However, many others would prefer to keep to themselves. Striking a balance between personality types is incredibly important in your salon.
Decide the type of candidate you want to hire and ask the right interview questions to determine if they could be a good fit. Try these interview questions:
- Tell me about yourself
- Where do you see yourself in 5 years?
- How do you handle conflict?
- What’s the biggest challenge you’ve faced as a stylist?
- How do you define excellent customer service?
- What would a typical day look like for you?
Assess culture fit with your company’s ideals and core values
Are you a cutting edge salon offering the latest treatments or a traditional salon offering timeless classics? There’s no right or wrong answer. There are a number of different approaches to salons and the services they offer, but the best approach is to utilise what you have to offer and cater to your audience.
Stylists are the backbone of any successful salon. Finding stylists that understand your salon and what you are offering is essential to growing the best possible team. It often takes a careful balancing act to ensure you have the right mix of personalities.
Stylists do much more than just cut hair; they also attract and retain customers. They share their work with other stylists, teach them the latest trends, and resolve any personal conflicts within the team. Think about who you want representing your salon, and then hire those who will protect and propel your brand forward.