Drowning in Clutter?
Professional organiser and certified KonMari™ consultant Victoria Nicholson tells us how she can help
How did you get into your chosen career and why?
Although my work as a PA demanded a high level of organisational skills, I’ve always been untidy at home. My parents’ death gave me a wake-up call. I didn’t want to leave my mess to anyone else. I had to sort through their belongings in a relatively short space of time and focused on items I wanted to keep rather than those I was letting go, so when I read Marie Kondo’s “The Life Changing Magic of Tidying”, her method really resonated with me. After experiencing the positive effect of decluttering I wanted to share it with others.
Tell us a bit about your business.
My Wardrobe Zen provides a professional organising and decluttering service to homes in SW London. I began in 2016 helping those in my local area, gaining experience with friends and by offering my time in school auctions. After that work started to come to me by word of mouth. I became increasingly interested in the Konmari™ method and many clients had also read the book but wanted some help to make it happen for them. So when I heard that Marie Kondo was going to offer training and qualifications for consultants in the UK I was one of the first to sign up. I underwent training and became certified in 2018 in order to better serve my clients.
What is the most rewarding part of your work?
I’m very much in the business of people and enjoy getting to know my clients and being able to facilitate calmness and clarity in their homes. It’s extremely rewarding seeing the difference even one session can make and to see the weight being lifted from their shoulders.
What do your clients value most about your services?
I take the time to really listen to my clients so that I can better understand their needs and ensure their experience is a positive one. I’m non-judgemental, empathetic and discreet. Discretion is very important. While many people could do with a little outside help to get the “stuff” they have back under control and giving them joy, not everyone wants their friends to know. Being APDO accredited (Association of Professional Declutterers and Organisers) they can feel secure in the knowledge they are getting a service that complies with industry standards and regulations.