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LEADING LIGHTS PROFESSIONAL PROMOTION


. . .


THE WONDER WEALTH EXPERT


SOPHIA BHATTI drops the penny and discusses the success of her wealth management business.


Sophia Bhatti


WIMBLEDON WEALTH MANAGEMENT


07775 701 072 www.wimbledonwealth.co.uk


What is your area of expertise/business speciality? I specialise in all areas of wealth management for both private individuals and businesses. My areas of expertise are tax planning in particular estate planning and inheritance tax and retirement planning.


Tell us a bit about your business? My business aims to help and give advice to the local community with all aspects of wealth management. The business began in 2013 when I decided that I would like to offer my expertise and experience, from the City to the local area.


What do you enjoy most about what you do? I like the fact that I help people by providing them with a financial plan


which gives them short, medium and long term objectives. I offer my guidance whenever they need it and as and when circumstances change.


What have been the high, and low, points of your career to date? A low has to be being made redundant when I worked for a bank some years back. However, that experience actually made me stronger and helped form the person that I am today. The highs would be being a successful, high-flying wealth manager in a private bank helping famous high net worth individuals.


What do your clients value most about your services? My clients value the fact that they can reach their wealth manager directly and can choose to meet wherever they feel convenient and of course benefit from a very personal service.


THE CLEANING EMPRESS


SANDRA REDMOND dusts off the difficulties with her cleaning empire.


What’s the history of Molly Maid? Molly Maid is a bespoke cleaning service operating out of Wimbledon since 1989. I am the owner of the Wimbledon franchise; we employ 45 personnel including four administration staff who daily coordinate cleaning schedules clients and teams. Molly Maid is a bespoke service that offers a full guarantee for all work carried out, supplies all materials and equipment, uniformed and comprehensively insured staff who are fully employed, unlike cleaning agencies.


What challenges do you face? The issues with organising some 800 clients a month are complex and can be fraught with difficulties: teaming up staff ( ‘I don’t like her’ ), assigning the appropriate teams to the client (‘she’s rude and has locked us in the house once too often’), dealing with clients with unusual or unreasonable requests (asked to climb up kitchen cupboards and stand on work surfaces


or cleaning dog mess that has been left for days in a kitchen) or expectations of the expert cleaning client (‘it takes me just two hours to clean this five bedroom/ three bathroom house- top bottom so what’s your problem?’). Just planning for traffic and parking can create headaches especially in SW London where daily, there are challenges to be met.


What do you enjoy the most about what you do? Despite the more awkward clients aside, I enjoy meeting new people and take great pride in my teams especially when they get positive feedback. I take the trouble to make sure the teams know that they are appreciated by the many loyal clients and by me. In addition, I feel strongly that the secret of Molly Maid’s success is that the teams really care about their work. Of course things don’t always go right, but then with a full guarantee and insurance every client can be assured that every eventuality is pretty much covered. This always gives even the most discerning/ interesting or challenging clients peace of mind.


Sandra Redmond


MOLLY MAID


12 Lombard Business Park, 8 Lombard Road. SW19 3TZ 020 8542 7900


wimbledon@mollymaid.co.uk www.mollymaid.co.uk


80 . February 2015 . timeandleisure.co.uk


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